Problem prevention is gained by having an ongoing pro active strategy and program of systems and software updates plus well defined service levels with vendors and service providers

Pro Active - Planned Maintenance

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Framing the Problem
Often support contracts with vendors will save much money on even as little as one service action.To effectively operate even simple systems requires a thorough understanding of the relationships between the various technical and service elements of your infrastructure.  This knowledge aids in determining who to call for support on the first try.  Having reliable, deep contacts within vendors is key to getting expeditious resolution of problems. Problem prevention is gained by having an ongoing pro active strategy and program of systems and software updates plus well defined service levels with vendors and service providers. Often support contracts with vendors will save much money on even as little as one service action.

How We Do It
NMB Associates, Inc. will manage all of your vendors and service providers on an on-going basis. Our experience with vendors gives us deep contacts and experience to effectively handle day-to-day operating issues with ease.

Further, we bring to bear powerful centrally managed network techniques to keep your servers, workstations, applications and security infrastructure up-to-date on an automated, consistent and non-intrusive basis.

Results
We regularly encounter PCs, Servers and Systems that have been in service for years without intervention.

NMB Associates, Inc. - Successful Technology Strategy

Recognizing the Problem

If your PC is always asking you to install updates and mysterious tool bars keep showing up or your network is always going down or your telephone tech tells you that the problem is with your carrier or your ISP, or your Web Hosting company tells you that the problem is with your ISP, or your Cellular company tells you the problem is with your Exchange server or Hosting company and you are endlessly chasing your tail trying to keep your infrastructure working - you may be a candidate for NMB Associates, Inc. Operations Services.